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Frequently asked questions
Everything you need to know about GPTExcel. Can't find an answer? Our team is one message away.
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What is GPTExcel?
GPTExcel is an AI-powered spreadsheet assistant that helps you generate formulas, SQL queries, automation scripts, regex patterns, and table templates. You can also chat with your Excel file, convert tables in images to editable spreadsheets, generate charts and graphs, build presentations from your data, and analyze your data to produce insights and reports.
What can I use GPTExcel for?
You can generate complex spreadsheet formulas, SQL queries, automation scripts (VBA, Apps Script, LibreOffice Basic, Airtable, Python), regex expressions, and Excel table templates. Additionally, you can chat with your spreadsheet, turn photos of tables into spreadsheets, build pivot tables, generate charts, turn spreadsheets into PowerPoint or PDF slide decks, analyze Excel/CSV data, and get concise summaries.
Which spreadsheet platforms and file formats are supported?
Formulas and scripts can target Microsoft Excel, Google Sheets, LibreOffice Calc, and Airtable. For analysis in Chat you can upload Excel workbooks, CSV/TSV files, and images of tables.
What AI tools does GPTExcel offer?
Our platform includes generators for formulas, scripts, SQL queries, and regex (each can also explain and optimize existing code), plus an Excel table template generator. Chat adds conversations with your files, image-to-table conversion, charts, a Python sandbox for data analysis and cleanup, file summaries, formula checking, the Pivot Builder agent for native Excel pivot tables, and the Slide Deck Builder agent for presentations you download as PowerPoint or PDF.
What file formats are supported?
Chat accepts Excel workbooks (.xlsx, .xls, .xlsm, .xlsb, .xltx, .xltm), CSV and TSV files, and images (PNG, JPG, GIF, WebP) — so you can also upload a photo of a table and turn it into an editable spreadsheet.
What languages are supported?
Our AI understands over 50 languages, including English, Spanish, Chinese, French, Russian, Hindi, and many more.
How does the chat feature work?
The chat feature lets you interact directly with your Excel file. Ask questions about your data, request clarifications on formulas, or get insights and recommendations through a conversational interface.
How does image-to-table conversion work?
Upload an image containing a table and ask Chat to convert it. The AI reads the table from the image and can give it back as a table in the chat or as a downloadable spreadsheet file.
Can I edit an existing workbook, or only analyze it?
You can edit it. Ask Chat to clean data, add columns or formulas, restructure sheets, or build native pivot tables, and it gives you the updated workbook as a download. Your original file stays unchanged.
Can GPTExcel turn a spreadsheet into a PowerPoint presentation?
Yes. Attach an Excel or CSV file in Chat and ask for a deck. The Slide Deck Builder agent reads your data, builds up to 40 slides with native charts, and gives you an editable PowerPoint (.pptx) or a PDF to download. Ask for changes in plain English, such as a different chart or new colours.
Can I share a chat with someone?
Yes. Create a share link from the chat and anyone with the link can view it. Chats stay private until you share them, and you can revoke a link at any time under Settings → Data controls.
Can GPTExcel generate charts and graphs?
Yes, GPTExcel can automatically generate charts and graphs from your data, providing visual insights and making complex data easier to understand.
What kind of data analysis and insights does GPTExcel offer?
GPTExcel analyzes your spreadsheet data (Excel/CSV) to identify trends, summarize key metrics, and provide actionable insights. It can also generate a brief report outlining the main findings of your data.
Does GPTExcel know the newest Excel and Google Sheets functions?
Yes. In Chat, GPTExcel looks up the latest Excel and Google Sheets functions in Microsoft's and Google's official documentation before answering. If a function is only in Insider or Beta builds, the answer warns you first, and every looked-up function links to its official page so you can check it.
How accurate are the formulas?
GPTExcel writes formulas for the platform you choose and can check them against your actual data in Chat. For functions newer than the AI, Chat checks Microsoft's or Google's documentation first and links the source. Like any AI, it can make mistakes, so test a formula on a few rows before relying on it.
How does the free plan work?
The free plan includes every tool with lower limits: 10 AI chat messages every 30 days, 4 tool uses every 12 hours, and uploads up to 5 MB (10 files per chat). No credit card needed.
What are the limits on each plan?
Free: 10 chat messages every 30 days and 4 tool uses every 12 hours. Pro: 3,000 chat messages and 3,000 tool uses every 30 days, files up to 50 MB (20 per chat). Pro Plus: 10,000 chat messages and 10,000 tool uses every 30 days, files up to 100 MB (30 per chat).
Do I need a credit card to sign up?
No, you can sign up and use GPTExcel for free without a credit card. A payment method is only required when upgrading to a paid plan.
How do I sign in?
Sign in with your Google or Microsoft account, or enter your email and we'll send you a passwordless sign-in link.
Can I use GPTExcel on my phone?
Yes. GPTExcel works in your phone's browser, including Chat, file uploads, and all the tools. There's nothing to install.
How is billing handled?
Billing is straightforward — you receive an invoice by email right after purchase and at each renewal (monthly or yearly), and you can download past invoices from the billing portal (Settings → Billing → Manage).
How do I cancel my subscription?
You can cancel your GPTExcel subscription at any time from your Billing page. If you need assistance, our support team is available to help.
What happens when I cancel my subscription?
After cancellation, your subscription remains active until the end of your billing cycle, after which your account reverts to the free plan.
Is GPTExcel secure?
Yes. Files are encrypted in transit and at rest, stay private unless you share them, and are not used to train AI models. Payments are processed by LemonSqueezy, so we never see your card details.
How do I delete my account and data?
Go to Settings → Account → Delete account. This permanently deletes your account with every chat and file, plus any team you own. To remove only your conversations, use Settings → Data controls → Delete all chats.
What customer support options are available?
Everyone can reach us through the contact page or at contact@gptexcel.uk, and we reply by email.
How many formulas have been generated so far?
Over 60 million formulas have been generated, demonstrating GPTExcel's reliability and widespread adoption.
How do I upgrade?
Upgrading is simple — pick Pro or Pro Plus on the pricing page (or in your billing settings) and complete checkout. Your higher limits apply right away.
Can I switch plans, or from monthly to yearly?
You can move up to a higher plan, or from monthly to yearly billing, from your billing settings at any time. The change takes effect immediately and the prorated difference for the rest of your billing period is charged now. Plans don't move down mid-subscription: to pay less, cancel and subscribe to the plan you want once your current period ends.
What are the benefits of the paid plans?
Pro ($9/month) and Pro Plus ($18/month), or 30% less on either when billed yearly, raise your limits — up to 3,000 or 10,000 chat messages and tool uses every 30 days, and larger uploads.
Still have questions?
Reach out to our support team or read the documentation for step-by-step guides.